Wednesday, July 21, 2010

Smooth Operator

He's laughing with another guy and playing with another heart. Placing High stakes, making hearts ache. He's loved in several languages. Jewel box life diamond nights and ruby lights high in the sky. Heaven Help him when he falls.

-Sade.

Monday, July 19, 2010

I would like to sue the Bank of America and Former CEO Ken Lewis in order to hold them accountable for bad management decisions.

I am a former Bank of America employee.

I was first employed in 2005 as a customer service representative. My level of service was above banking center tellers. I went threw a 6 week course. in where they would teach us their methods of banking.

The administrator told us the rules to follow during training. for example: Do not be leave your computer unlocked, be on time... the rules went on. for each time you were late or for got your computer screen you would get a mark on the bored next to your name. like grade school. They told us that in order to work them off we would either have to sing and dance in front of the class or bring food for the whole class. Mind you some of us don't have the funds to feeds our self's. I asked what would happen if you did not sing nor danced and had no money. there response; you would be fired. after 2 weeks of being there. I confronted our call center manager and they removed those marks and did not bring it up again.

Another example of mistreatment by the Management of Bank of America was in their changing of the Dress Code. Management asked all employees to stop wearing jeans and shirts and start wearing corporate attire. the call center ask other co workers to donate clothing for those who could not afford to dress up for work. I felt ashamed both in the fact that I didn’t have an abundance of work clothes myself They were asking us to give people our hand-me-downs instead of paying us a living wage. This policy came with new rules: if you were not following the dress code you would be sent home without pay and expected to come back dressed properly or it would count as a no-show for the whole day. Some of my coworkers that could not afford new clothes were sent home and some I noticed never came back.

In 2008 Bank Of America started to send our jobs overseas, we first noticed that we were getting calls from customer service departments that said they were part of Bank Of America but they could not help the customer with the most basic issues like send a new debit card. This team in India was no help. Our management told us that they were hired to help bring our call volume down. Instead it did the opposite, upsetting the customers even more b/c they had to be placed on hold for several minutes at a time and eventually transferred multiple times. This meant that every customer was an irate customer and that for eight hours every day it was my job to get screamed at.

Wednesday, July 14, 2010

Danny on MJ

What if Michael Jackson faked it for Lisa Marie?

Saturday, June 19, 2010

Powers Rangers takes Science and beats it with an Aluminum bat!

Tuesday, April 27, 2010

Que nadie sepa mi sufrir

AMOR DE MIS AMORES SI DEJASTE DE QUERERME
NO HAY CUIDADO QUE LA GENTE DE ESO NO SE ENTERARA
¿QUE GANO CON DECIR QUE OTRO AMOR CAMBIO MI SUERTE?
SE BURLARAN DE MI, QUE NADIE SEPA MI SUFRIR

-Sonora Dinamita

Sunday, April 18, 2010

like the lighting i spark with joy. In a flash I fade away. Never able to protect.

Saturday, April 10, 2010

I moved to San Francisco about a year ago. Before that I lived in concord about 45 min away from the city.

Growing up i didn't have a lot of friends. My mother was to over protecting with good cause. See we are fugitives from El Salvador. My great great uncle was Maximiliano Martinez president during 1931 to 1944. now pay attention, this is not in the school books.
Because max was not paid my the Salvadorian government he found funding in the US and the richest families of El Salvador. He promised a big turn around once the country's economy was stable. Instead he led a military government, most notably the Salvadoran peasant revolt of 1932, where thousands of indigenous Salvadoran people were systematically murdered if they were suspected of collaboration with the communists including his own son. This massacre came to be known as La Matanza. after Max was murdered by his driver, my remaining family members where constantly being harassed with gun fire, bombs and raping of the women of my family. During 1970s-1980s, an extreme right-wing death squad named after him operated in the country, My mother was so afraid for her life that she ran away to Mexico, there I was born and shortly after i could walk we settled down in North California.

Every day was the same wake up go to school and come home to 9 people all who lived under the same roof.Typical Latin family. Growing up was for me was tough I had to be the translator for the whole family. I feel that i grew up to fast that i didn't even build the skills needed to make friends. around the age of 10 my brother was born. sadly we have no common interests.

I tend to keep my thoughts to y self and I'm mostly quiet, which is wired because 4 years a go i was the loud one of the group.

Wednesday, March 24, 2010

I never wanted to love you, but it snuck in. Every time I see you I seem to get weak.

Wednesday, March 10, 2010

Trouble is not my friend but is sure helped me know who I am.

Tuesday, February 9, 2010

In our privet way we said goodbye. Your hands found my face. my lips kissed yours. And Together we stood in the eye of the storm.